The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly within the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, enabling users to track points, view expiration dates, browse available rewards, and redeem gifts. The app also facilitates online applications for mobile services, internet packages, and international roaming.
A noteworthy feature is "TicketEasy," which streamlines the process of checking the status of tickets at CTM retail locations. Additional functionalities encompass CTM Wi-Fi auto-configuration, inquiries regarding phone and equipment maintenance, detailed information on international direct dial (IDD), local calling plans, and data roaming options, along with locating nearby CTM stores.
For users who have activated their CTMBuddy accounts, enhanced features are unlocked. These include usage tracking and QR code bill payment for postpaid customers, remaining balance and expiration date information for prepaid users, streamlined online application submissions, CTM membership verification and reward access, and options to resend or reset CTM Wi-Fi passwords.
CTMBuddy offers significant user benefits, including:
- Usage Monitoring: Effortless tracking of mobile data, services, and CTM Wi-Fi usage directly from a mobile device.
- Bill Management: Simplified bill viewing and payment capabilities within the app.
- Bonus Points Program Access: Convenient access to the CTM Bonus Points program, including points balance, expiration dates, and reward redemption.
- Online Service Applications: Streamlined online application process for various CTM services.
- TicketEasy Functionality: Easy-to-use ticket status tracking for CTM services.
- Maintenance Status Checks: Quick access to information regarding phone and equipment maintenance.
It's important to note that certain features, such as usage tracking and QR code billing for postpaid customers, remaining balance information for prepaid users, online applications, membership verification, rewards access, and CTM Wi-Fi password management, require account activation through the CTMBuddy app.
