RCM transforms case mapping! It seamlessly integrates with both RecoveryConnect® and MRS web applications.
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
Equip your field agents with RCM for real-time repossession assignment data. Having immediate access to case information helps agents reduce risk by preventing wrongful repossessions and quickly updating the unit status to On Hook. After setting the status to On Hook, agents can proceed with the asset recovery process safely and at their convenience.
RCM mapping enables drivers to scan custom icons for efficiently managing addresses, providing one-tap updates, setting pick-up locations, and recovering more units. Easily create and save filters to focus your map on what matters most to your agency. Each asset recovery form captures condition details and photos, automatically generating a Condition Report that is sent directly to the client.
With RCM, you can:
• Customize map icons (Pro)
• Mark collateral as On-Hook with a single button press
• Streamline the Asset Recovery process for quick condition, photo, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark cases as “Favorites” for easy access
• Filter cases to efficiently manage addresses
• Perform one-tap quick updates
• Receive auto-generated geo-updates
• Manage your To Do list to capture quick condition reports for recovered units
For RCM support, our team is available around the clock. Submit a request via Contact Us or visit our website at https://mbsicorp.com/contact/
What's New in the Latest Version 3.0.33
Last updated on Oct 2, 2024
Accept Cases in Mobile
New Feature: Users can now accept cases directly in the mobile app!
Accept or Decline cases from the NEW CASES section on the home page
Long press to multi-select cases
Search or filter by client, case type, dates, or accepted before status
All activity is logged in the case History
