Summary
- A power outage, not a DDoS attack, likely caused Final Fantasy XIV's recent North American server disruption.
- All four NA data centers experienced brief disconnections.
- Square Enix is investigating the incident.
On January 5th, all four North American Final Fantasy XIV data centers went offline shortly after 8:00 PM Eastern, causing a significant server outage. Social media reports from players suggest a power outage in the Sacramento area, possibly due to a blown transformer, was the culprit. Service was restored within an hour.
This isn't the first time Final Fantasy XIV servers have faced major technical difficulties. Throughout 2024, the game endured numerous distributed denial-of-service (DDoS) attacks, resulting in high latency and disconnections. While Square Enix employed mitigation strategies, DDoS attacks remain difficult to completely prevent. Players sometimes use VPNs as a workaround.
However, this latest outage differed. Reddit users on r/ffxiv reported hearing a loud explosion or popping sound in Sacramento, where the NA data centers are located. This, along with other corroborating accounts, points to a blown power transformer as the likely cause of the power outage affecting the data centers. The outage began around 8:00 PM Eastern and lasted approximately one hour. Square Enix acknowledged the issue on the Lodestone and announced an ongoing investigation.
Final Fantasy XIV's North American Data Centers Recover From Major Outage
The Europe, Japan, and Oceanic data centers remained unaffected, further supporting the theory of a localized outage. At the time of writing, North American data centers were gradually returning to service, beginning with Aether, Crystal, and Primal. The Dynamis data center, the newest addition, remained offline.
Despite ambitious plans for 2025, including the launch of Final Fantasy XIV Mobile, these server issues present another challenge for the game. The long-term effects of these ongoing server problems remain to be seen.