Empower yourself with the BIS CARE app, your ultimate tool for verifying product quality with just a few taps on your smartphone. By entering the license number, HUID number, or registration number displayed on any product, you can instantly access critical information including the manufacturer’s name and address, license or registration validity, covered varieties, registered brands, and the current status of certification. Don't tolerate counterfeit goods, misuse of quality marks, or false claims—report any irregularities directly through the app's intuitive 'Complaints' feature. Submit your grievance effortlessly by providing relevant details and supporting evidence, and receive a unique complaint number for future tracking as our dedicated team works to resolve the matter promptly.
Features of BIS CARE:
Authenticity Verification:
Easily verify the authenticity of ISI marks, Hallmarks, and CRS Registration marks by simply entering the license number, HUID number, or registration number.
Complaints Registration:
Quickly report substandard products, unauthorized use of marks, or deceptive claims using the app's streamlined complaints system.
User-Friendly Interface:
Benefit from a seamless registration process or opt for instant login via OTP to make filing complaints fast and hassle-free.
Tips for Users:
Provide Evidence:
Support your complaint with clear and relevant documentation to expedite the resolution process.
Select Complaint Type:
Choose the appropriate category for your complaint to ensure it reaches the correct department for swift action.
Stay Informed:
Keep your assigned complaint number handy for future reference so you can easily track the progress of your case.
Conclusion:
The BIS CARE app equips consumers with the tools needed to authenticate certified products and take action against violations. Its intuitive interface and efficient complaint management system allow users to confidently address issues related to inferior products and other concerns. Download the app today and play your part in safeguarding product quality and consumer rights in the marketplace.
